Frequently Asked Questions

CAN I PLACE AN ORDER OVER THE PHONE?

Yes, absolutely. Call us on +44(0)20 7401 9514 to speak to one of our Private Client team and they can place the order over the phone for you, as well as assist with any other shopping or styling enquiries you may have. You can also reach the team on appointments@osmanlondon.com if you prefer to communicate via email.


WHAT PAYMENT METHODS DOES OSMAN ACCEPT?

We accept all major credit cards on our website, including AMEX.


HOW DO I BOOK AN APPOINTMENT?

You can book an appointment atelier, with one of our Private Client shopping team by calling us on +44(0)20 7401 9514 to arrange a suitable appointment time or via email on appointments@osmanlondon.com


CAN I MAKE AN APPOINTMENT AT MY HOME OR HOTEL?

Yes, we can bring our Osman at Home service to you if you live/are staying in central London. Please call us to arrange your appointment with us on +44(0)20 7401 9514 or email us at appointments@osmanlondon.com


HOW DO I ORDER A CUSTOM MADE PIECE?

Many of our styles can be custom made in alternative colours and fabrics. To discuss your custom request, please call us on +44(0)20 7401 9514 or email: appointments@osmanlondon.com


IS THE ART ON DISPLAY AT THE ATELIER AVAILABLE TO PURCHASE?

Many of the pieces on display are available, please contact enquiries@osmanlondon.com for details.


I AM INTERESTED IN AN INTERNSHIP OR JOB WITH OSMAN, HOW CAN I APPLY?

You can email us directly with your C.V to: careers@osmanlondon.com

ANY OTHER QUESTIONS? Please feel free to email us on enquiries@osmanlondon.com

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